Step 1: 24 Hour Emergency Contact 

The first step in the journey to restoration is a phone call; and knowing who to call in this initial moment is of high importance. For a homeowner who has likely never thought about the possibility of a water damage event, finding who to call is a daunting task, but for a property manager who works in these possibilities it's important to identify these providers beforehand. 

But, you're here, you've by this point found SERVPRO of Miami Lakes and you are on your way to rightly restoring your property. 

Some things to remember, the longer it takes to make that initial phone call the greater the damage is. Water damage left alone works to create more damage, eventually — and quickly — mold begins to set in. For this reason our teams are available 24/7 - 365, to begin the water damage restoration process and to restore your property. 

We Answer the Phone Ready to Help
Call Today - (305) 558-6211

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Miami Lakes has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment